I cannot receive my account verification code during registration.

  • I am registering a new account and it is outlook.com.  I cannot receive the verification code to proceed.

  • Cozyla Staff
    Cozyla Staff

    Apologies for the inconvenience you're experiencing. Occasionally, certain email servers may block our verification code emails. To resolve this, please provide both your primary email address (e.g., original@email.com) and an alternative email (e.g., alternative@email.com). We will then resend the verification code to your alternative email. You can use this code along with your original email address to complete the registration process.

    If you still have a problem to register, please contact our online service on the home page.

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