I cannot receive my account verification code during registration.

• FCT

  Freja CZ. Thygesen

  11/16/23, 1:47 AM

  I am registering a new account and it is outlook.com.  I cannot receive the verification code to proceed.

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• GT

  Cozyla Staff

  George Tsao Cozyla Staff

  11/16/23, 6:07 PM

  Apologies for the inconvenience you're experiencing. Occasionally, certain email servers may block our verification code emails. To resolve this, please provide both your primary email address (e.g., original@email.com) and an alternative email (e.g., alternative@email.com). We will then resend the verification code to your alternative email. You can use this code along with your original email address to complete the registration process.

  If you still have a problem to register, please contact our online service on the home page.

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