Support Center

Cozyla Album's Installation Tutorial Video

Cozyla Album's Installation Tutorial (Text Version)

1. Take the power cord into the rubber hole of the stand.

2. Ensure the power cord goes through from the tail to the head of the stand.

3. Plug the power cord into the power port on the back of the Cozyla Album.

4. Plug the adapter into an outlet.

NOTE: Yes, we doing this cable management to keep your home looks clean

For the next setup, please go to How to active my Cozyla Album section.

Wooden installation tutorial video

Cozyla Album Network Setup Tutorial Video

Cozyla Album Network Setup Tutorial (Text Version)

NOTE: Before you connect the Cozyla Album to your network, make sure you download the 'My Cozyla' app from GooglePlay or the Apple App store on your mobile device.

1. Sign up for Cozyla

or sign in via Apple ID, Facebook, Google Account, or Amazon Account for the initial setup.

2. After you sign in, press 'Add new device' button to pair your smart device with the Cozyla Album.

3. Make sure the digit code on the app match with the code on Cozyla Album

4. Setup your Wifi to connect with Cozyla Album

• Cozyla Album General Setup Tutorial Video

Cozyla Album General Setup Tutorial (Text Version)

5. After connecting to the Wifi, you are able to customize the name of your Cozyla Album and assign it to any location for easier management.

6. Follow the on-screen instruction to link Cozyla Album with your Amazon account in order to use Alexa Voice Services. 

Yes, we use Alexa to give you a better experience with our Cozyla Album.

NOTE: You can skip this function by tapping the top-right 'skip' text. (You can do it later)

7. During the initial setup, you can customize a unique email address for the Cozyla Album. You can share this email with others then they can send photos to this frame directly.

NOTE: You are not able to change it later. Please only share this email address with someone who is trusted.

8. Coyzla will only collect device logs that help us optimize our products. None of your personal data will be accessed by anyone. (Assured Privacy)

NOTE: If you don't want any of the device logs being collected, you can reject it by tapping the top right 'reject' text.

9. In this step, the Cozyla Album will start to update to the latest version. Please give it some time until the device is rebooted.

10. For now, you can choose between 'It's for me' or 'Someone else'. We will explain 'Someone else' in this step. You can skip to step 12 if you don't need this yet (You can do this later)

You are able to type a gift message and upload a photo in gift mode. The greetings and photo will show up on the screen after booting up.

11. During the gift mode, you can preset the Wifi info into Cozyla Album which will automatically search and connect to any available network. (You can do this later)

12. For this step, you can go to "Adding Photos/Videos" section to learn more.

Or, you can tap the top right 'Skip' text to finish the activation of Cozyla Album.

NOTE: No worries, you can do this later.

Congrats! You have completed the activation. Please go to the other support section if you need any help!

Safety, Warranty & Quick Start Guide

User Guide

1. Press ''Edit channels' to create a channel. 

If you want to add photos in a existing channel, please go to last step(Step 6) in this guide.

2. Press 'Upload from Local Photos' to pop up your smart device's photos.
NOTE: You can upload 30 photos at a time.

3. After adding the photos, you can name your channel for easier management and make a caption for every photo.

NOTE: Check 'Copy description' to apply one caption for all photos. Otherwise, uncheck 'Copy description' and type the caption in your need.

4. Your photos might take a few minutes to upload depends on the total sizes.

5. You have created a channel and added photos to it.

6. Congrat! For future uploads, you can simply tap the created channel and add new photos!

To learn more about adding a Sub-Account, please go to "How do I invite other sub-account to my Cozyla Album?" section.

Sub-Account add photos is nearly the same as Main-Account. You can go to "Sending photos/videos as a Main-Account" section for a details guide.

• Main-Account and Sub-Account User Interface Explanation

Sub-account can only control the self-owned channels and Shared album.

Main-Account can manage all channels besides other's owned channels.

1.  Tap the top right hexagon icon to 'Device Settings'.

2. Press 'Family sharing'.

3. Tap the top right '➕' button

4. Input the user's email that is registered in Cozyla.

NOTE: Sub-Account users need to download the My Cozyla app and sign in to receive the invitation from their My Cozyla app.

5. Invited users will see a new notification on their My Cozyla app for them to confirm the invitation.

1. Before you send photos via Email, you can copy the email address in the 'Device Settings' by tapping the top right hexagon icon.

2. Copy the Email address and share it with someone who is trusted.

3. Anyone can send photos to this email address which will place those photos in 'Shared album' channel.

NOTE: Only Main-Account has permission to connect the Cozyla Album with Google Photos.

1. Tap the top right hexagon icon into 'Device Settings'.

2. Press 'Connect to Google Photos'.

3. Press 'Sign in with Google' to allow your Cozyla Album to access Google Photos.

Cozyla will not collect any personal sensitive data from you. (Assured Privacy)

4. Back to the Channel list, Press 'Edit Channels'.

5. Press 'Create channel'.

6. Press 'Connect to Google Photos'.

7. Choose which albums you want to connect with Cozyla Album.

8. Your photos will auto-sync from Google Photos Album without manual upload.

NOTE: Only Main-Account has permission to connect the Cozyla Album with Instagram.

1. Tap the top right hexagon icon into 'Device Settings'.

2. Press 'Connect to Instagram'.

3. You can choose any photos you have posted on Instagram now.

For now, the Cozyla frame relies on mobile phone apps to upload most of customer’s photos and videos that are generated and stored on mobile phones. we also offer a simple solution for customer uploading from their PC. Please follow the next 3 sections and you can easily upload photos and videos from your PC to Cozyla frame through Google Photos.

Section 1: Sign in to Google Photos on your PC by visit https://photos.google.com/

Section 2: Create the Albums and upload your photos in the web browser

Section 3: Create a Slideshow channel in Cozyla app by connect to Google Photos Album

Visit the above Google photo website and sign in with your Gmail account and password. now you are ready to upload thousands of photos and videos on your PC. 

Kindly Reminder: Every Google account has 15G free cloud space. 

Google photos home page

Section 2: Create the Albums and upload your photos in the web browser

Step 1: Click the left bar “Albums” and then click “Create Album” in the top right corner

Step 2: Input the Album name and select photos from your PC to upload

Step 3: (optional) For further load photos & videos to a created or existing album. 

If you want to upload more photos & Videos. Click   in the top right corner

Section 3: Create a Slideshow channel in Cozyla app by connect to Google Photos Album

Step 1: Open my Cozyla app, choose and press the frame you want to setup the slideshow

Step 2: Press "Edit channels"

Step 3: Press "Create channel"

Step 4: Choose “Connect to Google Photos”. if you already sign in Google photo account then you can skip 5 & 6

Step 5: Sign in with a Google account for Cozyla frame to access the Google photos

Step 6: The user might need to sign in twice with the same google account in the Cozyla app to access Google photos (iPhone app no need this 2nd sign in)

Step 7: Choose all the albums you want to in the slideshows on the Cozyla frame and press "Create"

Step 8: Input your caption for each slideshow (optional) and "Submit". 

Step 9: Now you can see all Google Photos albums on your Cozyla Album!

Swipe up the touchscreen to see your photos!

1. Tap the channel where you want to delete the photos.

2. Tap the top right 'Select' text

3. Select any photos you want to delete and Press the bottom delete button.

4. Confirm the deletion.

To learn more about deleting a channel, please go to 'How do I delete/remove a Channel?' section.

For users who decide to remove an entire channel, the steps is nearly the same as delete a photo.

1. Tap the channel where you want to delete it.

2. Tap the top right 'Select' text.

3. Check 'All' to select all photos.

4. Confirm the deletion.

5.  Confirm the channel deletion.

1. Tap the top right Memo icon.

2. Tap the top right '➕' icon to add memos.

3. Set up your memo message and what time to show up on the Cozyla Album.

4. You can track your memo status in the Memos list.

5. To delete a created memo, you can simply swipe left on that memo and press the delete button.

To learn more about 'Sending Voice Memo to the Cozyla Album'.

1. Tap the top right Memo icon.

2. Tap the top right '➕' icon to add memos.

3. You can record your voice for up to 60 seconds.

4. You can track your memo status in the Memos list.

5. To delete a created memo, you can simply swipe left on that memo and press the delete button.

The interactive memo is our approach to help everyone stay connected. 

The sender can track the completion of one thing when the receiver makes a response by tapping the button on the screen of Cozyla Album. 

1.  Press 'Edit channels'

2. Press the three dots icon on the right side of the channel to open the drop-down menu. Press 'Display settings'.

3. You can now see all the Display settings.

The users will be able to create a channel while they upload the photos, videos or sync from Google photos, Instagram and etc.

1. Press 'Edit channels'

2. Press 'Create channel'.

3. Choose which source your photos are from.

For further help with how to start adding photos, please go to the 'Sending photos/videos' section.

In this guide, you will learn how to combine multiple channels in one slideshow.

Step 1: Press "Edit Channels"

Step 2: Press "Create Channel"

Step 3: Press "Multi-Channel Combination"

Step 4: Name your channel group

Step 5: Select any channel you want to combine into a slideshow and Press "Submit"

Note: No worries, your existing channels would not changed after the combined.

Step 6: Now you can enjoy all the channel you combined in one slideshow!

Cozyla Album warranty services will be operated with our partner, Lenovo.

Please go to the 'Lenovo service request' page to submit your warranty issues and status.

For a return of the Cozyla Album, you can go to the Lenovo support page for the submission. Click Me

Step 1: On the Lenovo Support website, go to Contact Us

Step 2: Enter Serial Number

Step 3: Submit a Service Request

Step 4: Follow on-screen instructions for basic function verification.

Step 5: Click Request Replacement

Step 6: Verify SN information, then click Next to proceed with submitting an eTicket.

The device supports both landscape and portrait modes with a stand.  You can easily stand it on the table based on the space and your preference. 

Yes. The device supports both landscape and portrait modes. 

There is a microphone mute button on the device. It will physically disable the microphone when you don't want the voice assistant to be activated. A red indicator light strip will also be shown if the microphone is muted. 

No. There is no internal battery in the device.

The max power consumption will not exceed 18W.  We also will adjust the screen brightness automatically based on the environment light and user usage to save power consumption.  The sleep mode will also turn off the screen to save power during sleep time. 

Dimension: 266.6*185.4*15.5mm (without stand)   Weight: 780g (without adaptor)

You can wipe the device with clean and dry cloth.

There are several ways to get the SN number:

1. You can find it on the stick which is on the back of the device.

2. From MyCozyla App -> Click the Device -> Device setting on the top right corner -> About Device

3. From Cozyla Album device -> Swipe down from the top of the device screen -> Choose "Settings" -> About Device 

Yes. The device is suggested to always be connected to the internet. The setup process, voice assistant, and photo update need online services. A network problem will prompt you with a WLAN disconnection icon“      ” and an Alexa-disabled red light strip at the bottom.

Normally, it happens due to a network problem. It might be caused by a bad network connection, server problem, or old software version.  Here are some suggested steps to fix: 

1. Please check your local WLAN network to ensure it works

2. Please ensure the device is connected to the correct WLAN network (swipe down from the top of the device screen->Settings->WLAN)

3. Please update your device and My Cozyla app to the latest version

4. if the problem still cannot be solved, please send the question to us (My Cozyla app -> "      " on the top right -> Contact us)

Please check your account name and password is correct.

If you are using an Android device, Google will require you to authorize both the Phone app and the device app. So you will need to authorize twice.

WLAN with a web certification has the limitation which cannot authorize another device access.  So Cozyla Album will not be granted access to those networks.  Please remove the WLAN's web certification or change it to WPA/WPA2/others if it is possible. 

It might because of the services or network errors.  Normally you can log in again to your Google Photos account in the device settings ("My Cozyla" app -> Select a device -> Device Settings          at top right ->"Google Photos"account).  And the problem should be fixed. 

If there is still a problem, please feel free to contact us via help@cozyla.com

The password error currently doesn't only stand for the wrong password. (We will optimize the prompt in the coming app release) 

Here are several reasons which might cause the error:

1. Typo of the password: 

Please check the captive and other typo of the pasword 

2. The WIFI is WEB Login.

WEB login is not supported. Please switch to a WPA or WPA2 login

3. Network timeout

Please put the device closer to the router. Another reason might be the firewall of the router. Please 

If it still cannot be solved, please share your router's model name and sent to help@cozyla.com.

WiFi is prone to complications for any number of reasons from inconsistent implementations of security protocols, router model and firmware bugs, to completely random environmental factors.

We have encountered issues with below routers:

1. xFi XB7 (Model name: TG4482A): 

2. Century Link C4000

If you eventually are the router/gateway above, please send your order No. to service@cozyla.com. We will help you to return the device. 

The following router settings are not supported:

1. Captive portals (where you are redirected to a web page to agree to terms of service or enter an authorization code) are not supported. This is common in hotels and corporate public networks.WPA/WPA2-PSK is suggested to be used. 

2. WEP encryption is not supported, as WEP is not secure. It is suggested to change to WPA/WPA2-PSK.

You can change these settings by accessing the router homepage, but we do advise contacting your ISP/IT personnel. 

Take note that these lists are not complete and will continue to expand.

It means the mute button is pressed and microphone is physically muted.  You can turn if off to unmute by press the mute button again

It means the Alexa service is not available. 

If there is also a red dot indicator light shown on the panel, it means you disabled the microphone. To enable it, you can press the mute button again.  

If there is not a red dot indicator light, it means the microphone is on but Alexa service is not available, which will need Amazon to fix it. It is appreciate if you also submit the problem via My Cozyla App -> "       " on the top right ->Contact US. 

You can download the My Cozyla App to select the photo sources supported.  The device supports Google Photos, Instagram and local photos.  

there are several different ways to manage photos. It depends on which photo sources you are using: 

1. You can synchronize and manage photos to the dedicated album from  Google Photos, 2. You can also upload and manage photos from your Instagram account

3. Directly upload and manage local photos to the device through the My Cozyla app

To set up the device, you need to use the My Cozyla app. You can download it from Apple App Store or Google Play Store.  A QR code quick link can be found here: https://www.cozyla.com/pages/support

Other applications, like Google Photos, Alexa, and Instagram, they are not mandatorily needed. But if they are used already, it will help you to log in with fewer steps.

We didn't support external USB storage as a cloud photo frame.

Images with Full HD (1920x1200) or above  & Videos with HD or above resolution are suggested.  Videos length is suggested to be less than 1 minute (It will be cropped if it is longer than 1 minute)

Yes. As a cloud photo frame, the device mainly offers cloud storage and services.   The internal memory is still reserved for temporary local storage to ensure usage during network breakdown. But it will not store all photos and will be cleaned after you removed the device from your account.

No. It is not supported. 

There is one case in the device that cannot display all your photos: If there is a network problem, the device will only be able to show the cached photos. Please check your network can connect to the cloud photo service correctly. You can also report the issues through the My Cozyla app's "Contact US" function.

No. You need to use 3rd party photo editor application to edit the photo.  

There are several ways to upload photos:

1. For Google Photos / Instagram, you can upload to the selected album or account. It will automatically update your device

2. For Local Photos / Shared Album, you can upload photos via My Cozyla App.  You can upload 30 photos / 10 videos each time. 

3. For Email upload, you can send an email with less than 40MB photos in the attachment.

Please check if you grant access to visit all photos to the My Cozyla app. For more help with your phone, please send your questions (a screenshot or a short video will be helpful) and also the model of your phone to help@cozyla.com. 

We currently cannot support multi-device addresses in a single email or CC & BCC. Please send directly to 1 device email with the photos you want to share. 

A. Auto-synchronizing without manual action

It will take a while to auto-synchronize the Google photo album to Cozyla frame depending on the size of album. The estimated auto update lead time is equal to Google photo cloud refresh lead time + Album whole slideshow lead time.

•  Google photo cloud refresh lead time is around 1 hour
•  Album whole slide show lead time = photo numbers X  slide show intervals

For example, if a Google photo album has 360 photos and the slideshow speed is 10 seconds (Cozyla default setting is 30 seconds), then that slideshow lead time is 360x10s =3600s = 60mins = 1hour. In this case, If you add or delete photos, it will take 2 hours to reflect in the Cozyla frame.  But the goodness is nothing you need to do

B. Quick manual synchronization without waiting for the album Auto-update

In section B, you will learn how to get the Google photo latest update.

Step 1: Choose the frame you want to update

Step 2: Press "Edit Channels"

Step 3: Press the 3 dot icon to pop-up the settings and choose "Hide" to inactive the channel.

Step 4: Confirm the "Hide"

Step 5: Now your Google Photos channel is under the inactive tab. Press the 3 dot icon to pop-up the settings and choose "Delete" to delete the channel.

Step 6: Confirm the "Delete"

Step 7: Your Google Photos channel now completely removed from Cozyla Album

Note: No worries, your existing Google Photos would not have any changes. 

Step 8: Press "Create Channel" to re-sync the Google Photos

Step 9: Choose "Connect to Google Photos"

Step 10: Choose any album you want to display on the Cozyla Album and Press "Create"

Step 11: "Submit" to create the Google Photos Channel (Album Caption is optional)

There are several ways you can set up the device: 

1. Swipe the screen down from the top. Choose "Turn off the screen"

2. Turn off the device via the My Cozyla App -> Device List page. -> Device Turn on/off button“        ”

on the device card.

3. Setup the sleep mode time via My Cozyla App -> Select the Device -> Channels page ->       Device Setting at top right     -> Sleep Mode

Please check if you turn on the sleep mode under My Cozyla App -> Select the Device -> Channels page ->         Device Setting at top right   -> Sleep Mode

The device will automatically exit the sleep mode if there is an Alexa command or Memo reminders triggered.  

Normally, you can swipe down from the top of your phone screen and Turn on the Bluetooth.  Different phones might be different. We suggest you can contact your phone service to get detailed steps. We would also be glad to help if you send an email to "help@cozyla.com". 

Bluetooth is only used to quickly pair the device with your phone during the setup process. It will not be used to transfer photos or other data. You can turn it off if you finish the setup process

No. This device currently only supports Amazon Alexa. 

It is an Alexa Built-In device. It supports most of the Alexa commands. 

You can use the below services with Alexa:

1. Alexa Translation

2. Audio Services Supported: Amazon Music, iHeartRadio, TuneIn, Deezer, Pandora, Audible, Kindle Books, iHeartRadio, 

3. Smart Home Control

4. Alexa Routine

5. Alexa Productivity: Calendar, Alarms, Lists, Do Not Disturb, Flash Briefing, Reminders, Timers, News

6. More Alexa Services can be found in below link:  https://alexa.amazon.com/spa/index.html#help/node/201952240

The bottom light on the screen indicates the status of the Alexa. Red means Alexa is not available now. It might be because of an Alexa server problem, the Mic is muted, or your local network problem.   Yellow indicates there are messages or notifications in your Alexa inbox. You can use the Alexa app to read them. And then the yellow indicator will disappear. 

With Alexa Built-in certification, Cozyla Album can support most Alexa voice services including Smart Home Control, Music (including Amazon Music, iHeartRadio, TuneIn, Deezer, Pandora, Audible, Kindle Books, iHeartRadio), Alexa Productivity (Calendar, Alarms, Lists, Do Not Disturb, Flash Briefing, Reminders, Timers, News), Routine and translation. You can also enable new skills in the Alexa app.  Calling and Message of Alexa is not supported

1. visit alexa.amazon.com  and log in with your account.  

2. Click "Settings" on the left list. 

3. Choose your device with the name defined like "XXX's [1st/2nd..] Cozyla Album/Smart Frame"

4. Change "Device Timezone"  to need. 

Tips: 1. You can customize your device name, enable Device location, and set Measurement Units under the same settings panel. 

2. Please don't Click "deregister" unless you want to reset the device.  It will remove the Alexa support on the device and you will have to reset the Cozyla Album to set it again. 

There are several ways to disable/enable Alexa based on your preference:

1. During the setup process:  Alexa can be skipped during the setup.  You can find a "Skip" button on the top right corner.

2. You can enable/disable it at any time in the "Device settings". 

3. Meanwhile, you can simply disable Mic with the Mute button on the frame of the device. It can also disable the Alexa from Hardware layer. 

There are several ways you can update the device: 

1. Swipe down from the top of the device screen -> Choose "Settings" -> About Device -> Software update

2. Open the "My Cozyla" app on the phone/tablet -> Choose the device from "Device List" page -> Choose        "Device Settings   " on the top right -> "About Device" -> Firmware Update

Your settings will not be impacted. You can update the device again. If you need help, feel free to contact: help@cozyla.com

The OS version might be not compatible with our application. Here are the OS version we can support: 

1. iOS 13 or above 

2. Android 6  or above

Note: There might be a prompt "BLE Connection failed" during the setup on some specific Android models. Please change another phone model to setup. 

if you still have any questions, please feel free to raise them via help@cozyla.com   

English is currently supported.  We will enable more languages in the future. Please feel free to share your suggestions via help@cozyla.com

We can support Google Photos, and Instagram.  You can also upload your local photos to your private cozyla cloud storage via the My Cozyla app.  We are also working on more cloud photo services. Please feel free to share your request on it via help@cozyla.com

Here is the compatible OS version list. The phone or tablet which can support the app are in the list: 

1. Android 6  or above, 

2. iOS 13 or above

if you found any problem, please feel free to raise it via  help@cozyla.com 

Touch the screen and there will be a Play/Pause button“         ” 

on the left side of the screen. You can press it to stop the slide show. 

There are several ways to link your Amazon Alexa to My Cozyla App and Cozyla Album device:

1. During the setup of a device, you will be prompted to enter your Amazon account to enable the Alexa. The process will link Amazon Alexa to Cozyla Album.

2. You can go to "My Cozyla" app -> Select a device -> Device Settings          at top right -> "Connect to Amazon" -> Setup your account.

"Coz-Memo" is a virtual sticker function that can be used to setup some reminders for the family.  You can write a memo and setup the reminder time.  It can be added or managed in the "My Cozyla" app -> select a device -> Memo logo         at top right. 

There are 2 reasons which might cause the problem: 

1. My Cozyla album is not authorized correctly with the rights to read your album:  You can go to the phone's settings and grant access again. (It varies on different phone models. Feel free to contact us or phone the supplier to get support in details)

2. The format of the file cannot be supported: It normally happens when you are looking for specific files which are modified. And it depends on your local phone's capability. My Cozyla app will only be able to show the format supported by your local phone's default OS. Normally, it covers all mainstream formats. If there is some modified videos or photos with incompatible format, there might be a problem to showing them in the list. You can contact us to get support (help@cozyla.com) or change the format of the file. 

There are 2 ways to add notes from the phone/tablet: 

1. After the photo/channel is created, you will be prompted to enter a message to the photos (Google Photos can only add notes on Album)

2. Click the channel in the channel list.  Choose the photo you want to add a note. Enter the caption as the note of the photo.

The Sleep Mode can be turned off or set here:

"My Cozyla app" -> Click the device button -> Click "Device settings" icon on the top right corner -> Choose "Sleep Mode" 

Routine setting defines the routine time of turn on/off the sleep mode.

Auto Sleep mode will turn on/off sleep mode based on light in the room. 

If you want to completely turn off the sleep mode function.  these 2 settings should be turned off both.

This is IOT token lost due to some network issue. It can be solved by three ways: 

1. Swipe down in app device list page to refresh, if not work , action 2 

2. Sign out and sign in again, if not work, action 3 

3. Delete cozyla app and install it again. ( You will not loss any photos by delete and reinstatll the My Cozyla app)

The phone with the My Cozyla app need to turn on the bluetooth.

We support most of Android & iOS image and video formats:  JPEG(.jpg, .jpeg), BMP, PNG, HEIC, MP4 H.264

1. Swipe down from the top of the device screen -> Choose "Settings" -> "About Device" ->                at the top right-> 

"Reset the device" 

2. Remove the device from your My Cozyla app ("Device List"->Select the device ->            "Device Settings   " on the top right -> "Remove Device" at the bottom)

Once the device is reset, it means all the data related to the device will be reset, including device settings, Google Photos, and Instagram accounts, all uploaded photos and videos will be deleted.  But the photos on your Google Photos and Instagram will not be impacted.  

The gift mode setup feature allows you to customize the start-up screen with a message and preload photos onto the device before you give it to the recipient. The recipient can simply power on the device and enjoy it.

Before sending it as a gift, you can setup the device including a startup screen, customized message, preload photos and channels, Accounts of Google Photos, Amazon Alexa, and Instagram, and Preset WLAN of the recipient. 

More detais of instruction can be found at

https://www.cozyla.com/pages/video-guide

If the device is already set up as a gift, you can just power on the device without any setup.

You can also config the device settings and WLAN with the My Cozyla application with the following steps:

1. Download My Cozyla App & register a Cozyla account

2. Send to the people who set up the device

3. Sender needs to add your account from "My Cozyla" -> Choose Device ->             "Device Settings   " -> "Family Sharing"

Then you will be able to see and manage the device from your cozyla account.

Yes. During the gift mode setup process, you can type the message which will be shown when the recipient power on the device. And a customized image can also be shown with the message.