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Where is my slideshow sequence button?
Freja CZ. Thygesen
12/1/23, 2:37 AM
1
General Discussion
»
Difference between Owner, Member, Email Sender
Freja CZ. Thygesen
11/29/23, 9:16 AM
2
Bug Report
»
My new Cozyla Frame setup failed. It always prompt me Bluetooth BLE Failed
Freja CZ. Thygesen
11/27/23, 9:40 AM
Bug Report
»
Unable to Shuffle in Album- Disabling Descriptions Only Works for One Photo
Josh Clark
11/25/23, 3:34 PM
1
New Features Update
»
Cozyla Frame and Canvas Software Release Notes (Version 1.0.0.2023112415)
George Tsao
11/24/23, 1:26 PM
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Jeffrey Benton
12/1/23, 11:48 PM
United States
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Trang Thi Diem Nguyen
12/1/23, 10:30 AM
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Wilfrido Moran
11/28/23, 2:37 AM
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Josh Clark
11/25/23, 3:25 PM
United States
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hangindeaman
11/23/23, 7:40 PM
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GT
George Tsao
2
Chance
1
General Discussion
Talk about all things regarding Our products and services.
Network (1)
Album Management (1)
Software Version (1)
Alexa (3)
ChatGPT (1)
AI (1)
Transfer Device (1)
My Cozyla (1)
Photo Management (1)
App (1)
Backup (1)
Member (1)
sub-account (1)
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Please feel free to share your thoughts!
11/2/23, 2:31 AM
•
Chance
11/2/23, 2:31 AM
1
1
Posts
6
Views
Chance
11/2/23, 2:31 AM
This is where the users can create and join discussions on various topics related to the Cozyla's...
FCT
Where is my slideshow sequence button?
11/30/23, 9:37 PM
•
Freja CZ. Thygesen
11/30/23, 9:39 PM
2
2
Posts
7
Views
GT
George Tsao
11/30/23, 9:39 PM
It is a new UI update. It is in the settings now. You can refer to below topics:https...
FCT
Difference between Owner, Member, Email Sender
11/29/23, 4:16 AM
•
Freja CZ. Thygesen
11/29/23, 4:22 AM
3
3
Posts
17
Views
GT
George Tsao
11/29/23, 4:22 AM
FCT
How could I delete the photos easily?
11/23/23, 11:35 PM
•
Freja CZ. Thygesen
11/23/23, 11:42 PM
2
2
Posts
12
Views
FCT
Freja CZ. Thygesen
11/23/23, 11:42 PM
Ah... Long press the image thumbnail or click the "select" at the top right after entering the al...
GT
A Good YouTube Guidance of Installation, Setup and Gifting Introduction
11/23/23, 10:42 PM
•
George Tsao
11/23/23, 10:42 PM
1
1
Posts
15
Views
GT
George Tsao
11/23/23, 10:42 PM
DN
Immediately display emailed photo?
11/20/23, 11:42 PM
•
Daniel Newman
11/23/23, 9:41 PM
2
2
Posts
32
Views
GT
George Tsao
11/23/23, 9:41 PM
Dear Daniel, Thank you for reaching out with your question regarding the display of recently ema...
FCT
Member
sub-account
What is the difference between new "Member" and previous old "Sub-account"?
11/10/23, 2:07 AM
•
Freja CZ. Thygesen
11/10/23, 2:07 AM
1
1
Posts
12
Views
FCT
Freja CZ. Thygesen
11/10/23, 2:07 AM
It seems "Member" has now more authority to access the device, almost the same as the owner. ...
FCT
Backup
Why is there a "XXXXX-backup" device in my device list?
11/5/23, 10:51 PM
•
Freja CZ. Thygesen
11/5/23, 11:19 PM
2
2
Posts
16
Views
GT
George Tsao
11/5/23, 11:19 PM
The "XXXXX-backup" entry you're seeing is a virtual device created by our system to preserve data...
GT
My Cozyla
Photo Management
App
An easy way of sharing your photos without open My Cozyla app!
11/2/23, 12:17 PM
•
George Tsao
11/2/23, 12:17 PM
1
1
Posts
20
Views
GT
George Tsao
11/2/23, 12:17 PM
My Cozyla app supports "System Sharing" now! Whenever you open a photo or video with a sharing b...
GT
Alexa
How to Hide the Alexa Display Card?
11/2/23, 11:51 AM
•
George Tsao
11/2/23, 11:51 AM
1
1
Posts
8
Views
GT
George Tsao
11/2/23, 11:51 AM
After interacting with Alexa, a display card might appear on your screen. While it typica...
GT
Alexa
ChatGPT
AI
How to chat with ChatGPT and draw with AI?
11/2/23, 11:48 AM
•
George Tsao
11/2/23, 11:50 AM
2
2
Posts
10
Views
GT
George Tsao
11/2/23, 11:50 AM
Due to network conditions and the stability of OpenAI, there might be a slight delay in receiving...
GT
Software Version
How to Check & Update Your Software Version on Cozyla Album (Mat)?
11/2/23, 11:46 AM
•
George Tsao
11/2/23, 11:46 AM
1
1
Posts
6
Views
GT
George Tsao
11/2/23, 11:46 AM
Checking the Software Version : (Similar on Cozyla Frame and Cozyla Canvas) 1. Tap the screen t...
GT
Album Management
How to Hide or Remove an Album from Your Cozyla Device?
11/2/23, 11:38 AM
•
George Tsao
11/2/23, 11:38 AM
1
1
Posts
19
Views
GT
George Tsao
11/2/23, 11:38 AM
To hide an album, simply click on the "eye" icon. This will make the album invisible on Cozyla de...
GT
Transfer Device
How to restore my Cozyla Album / transfer existed device data to a new one?
11/2/23, 11:29 AM
•
George Tsao
11/2/23, 11:29 AM
1
1
Posts
12
Views
GT
George Tsao
11/2/23, 11:29 AM
1. The device should be under the initiate setup page If the device is in use and you want to ...
GT
Alexa
Why is there a yellow line or red line at the bottom of the Cozyla Album screen?
11/2/23, 11:23 AM
•
George Tsao
11/2/23, 11:23 AM
1
1
Posts
5
Views
GT
George Tsao
11/2/23, 11:23 AM
The bottom light on the screen indicates the status of the Alexa. Red line mean...
GT
Network
Cozyla User Network Troubleshooting Guide
11/2/23, 11:21 AM
•
George Tsao
11/2/23, 11:21 AM
1
1
Posts
9
Views
GT
George Tsao
11/2/23, 11:21 AM
1. Wi-Fi Configuration Issues If you cannot set up Wi-Fi on the device, it might be due to an in...
FCT
What are the meanings of "Recipient Email Address" & "Member Application Review settings"?
11/2/23, 10:57 AM
•
Freja CZ. Thygesen
11/2/23, 11:06 AM
2
2
Posts
10
Views
GT
George Tsao
11/2/23, 11:06 AM
The "Recipient Email Address" feature allows you to curate a list of email addresses that have th...
FCT
Why does the frame screen turn black randomly?
11/2/23, 10:58 AM
•
Freja CZ. Thygesen
11/2/23, 11:05 AM
2
2
Posts
11
Views
GT
George Tsao
11/2/23, 11:05 AM
It is normally because of the "Sleep Mode" Settings. Please click the screen -> Select "Sett...
FCT
Does the frame need to be connected to wifi all the time or only when pictures are uploaded?
11/2/23, 11:00 AM
•
Freja CZ. Thygesen
11/2/23, 11:04 AM
2
2
Posts
10
Views
GT
George Tsao
11/2/23, 11:04 AM
The frame does not need to be constantly connected to WiFi. Once the initial setup (Out of Box Ex...
FCT
How could I hide the ringbell notification, time, and other text shown above the photos?
11/2/23, 10:59 AM
•
Freja CZ. Thygesen
11/2/23, 11:03 AM
2
2
Posts
9
Views
GT
George Tsao
11/2/23, 11:03 AM
Please click the screen -> Select "Settings" -> "Visibility Settings" -> Turn off "New...
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