Cozyla Device & Membership Activation
Thank you for choosing Cozyla! We're thrilled to help your home stay organized and connected.
To ensure the best setup experience possible, we want to share key details regarding how your device activation and membership plan work.
30-Day Shipping & Activation Grace Period
We understand that shipping takes time and occasional delivery delays occur. To ensure you get the full value of your purchase, we provide a 30-day grace period from your order date to receive and unbox your new Cozyla device.
Unlocking Your 30-Day Free Membership Trial
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When your device arrives, simply sign in using the email associated with your Cozyla.com purchase.
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Activate your device with the email you used to place your order on Cozyla.com, and you will immediately unlock a 30-day trial period for the membership purchased with your order during the 30-day grace period.
Important Details on Membership Renewal
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Activated Devices: Upon activating your device within the grace period with the email used to place your order on Cozyla.com, your 30-day trial will officially begin.
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Unactivated Devices: If your device is not activated within the 30-day grace period, the annual fee for the respective membership plan purchased with your device will automatically be billed to your payment method used for your Cozyla.com order.
Email Reminders Before Renewal
We believe in total transparency. If you activate your device, we will send you an email reminder before your trial period ends. This reminder will notify you prior to your account being charged the annual fee for your chosen membership option.
Need Assistance?
If you have questions about setting up your Cozyla ID, tracking your package, or managing your membership plan, please visit our Cozyla Help Center or contact our support team directly via help@cozyla.com.
Warm regards,
The Cozyla Team