Terms of Service

Last modified Sep 2025

Thank you for choosing Cozyla!

Cozyla US Corp., ("Cozyla", "We", "Us". or "Our") provide device software and phone applications ("Software") for the setup, control, and operation of the device as well as the provision of content and other types of services (the "Services").

We provide the device software preloaded on the Cozyla products while the user ("You") will need to download the related phone application from an application store such as the Apple Store for iOS users or the Google Play store for Android users.

The Services are provided under the following terms ("Terms"). You accept these Terms by clicking on the "Agree" button during Software setup and/or using the Services. If You do not accept these Terms, You must return the Smart Frame to the retailer where You purchased it and refrain from using the Services. These Terms may be updated from time to time. You agree to be bound by the updated Terms by continuing to use the Services after being notified of the update.

1. Using the Services

a. Internet connection & transmission

You will need an Internet connection to use the Services. You are responsible for providing the Internet connection and paying any related costs.

You consent to transmission to Us through the Internet of standard device information (including but not limited to technical information about your device, system, application software, and peripherals).

The quality and responsiveness of the Services may be affected negatively if Your Internet connection is of low quality.

b. Cozyla or Third-Party Account

You will need an account ("Account" or "Cozyla ID") with Cozyla or a third party approved by Cozyla (such as a Google or Facebook account) to access the Services. Please follow the instructions given in Our phone application for signing up with an Account. As for a Cozyla ID, please follow the instructions on our calendar devices.

If You choose to create an Account or a Cozyla ID with Us, You represent and warrant to Us that all information You provide to Us is true, accurate, current and complete, and You agree to maintain and promptly update such information to keep it true, accurate, current and complete. If We believe or suspect that such information is untrue, inaccurate, not current, or incomplete, We may deny or terminate your access to the Services (or any portion thereof). When You set up an Account, You are required to select a Cozyla ID (which may be an email address) and a password. You may not transfer or share your user name and password with any third parties. You are solely responsible for maintaining the confidentiality of your Account log-in information, including but not limited to taking steps to prevent unauthorized access by safeguarding your log-in information. You are solely responsible for any and all use of your Account and all activities that occur through your Account.

c. YouTube, Google PhotosTM and other Third-Party Services

With Cozyla products, you may access and use certain features that rely on YouTube services. By using any features of the Services that rely on YouTube API services, you agree to be bound by the YouTube Terms of Service (https://www.youtube.com/t/terms).

With Cozyla products, You can display selected albums from Google PhotosTM by signing in with your Google Account. The Services may also allow You to access or acquire products or services from other third parties. Google Photos and such other services are referred to collectively as "Third-Party Services".

Third-Party Services are subject to terms and conditions as may be separately agreed between You and the third parties. Third-Party Services are beyond Cozyla's control and do not necessarily reflect the view of Cozyla. Cozyla does not endorse or approve and makes no warranty, representation or undertaking relating to any Third-Party Service. Cozyla is not liable for any claim and/or damages You may be entitled to in relation to any Third-Party Service.

d. Payment

Some of the Services are free. For Services with an associated charge, You agree to pay that charge in accordance with the applicable terms of payment as presented to You by Cozyla or by a third-party in relation to Third-Party Services.

e. Availability

We strive to keep the Services up and running, but like all online services, Our Services may suffer occasional disruptions and outages, and their availability and performance may vary depending on your region and other factors.

At any time, We may remove or change features of a Service or stop a Service (including access to a Third-Party Service).

We make no representation or warranty regarding availability or continuation of any Service or its feature. You agree that We may change, improve, suspend or discontinue any specification, function or feature of the Services from time to time without providing You a prior notification. To the extent permitted by law, We are not liable for any disruption or loss You may suffer as a result of such disruptions, outages or variations, changes or stop of any Service or its feature.

Upon cancellation/stop of any Service by You or Us, You will not be able to access that Service and the related data You provided to Us, if any. You should have a regular backup plan for such data.

f. Notifications

We may send You notifications about the Services using the contact information You provided to Us and/or through the device software or phone applications. Such notifications may include, but are not limited to, Our offerings of new products, services, or features, or any change or cancellation of a Service or any of its features. Your agreement to use the Services acts as consent to receive such notifications.

2. Content and Intellectual Property Rights

We may provide content and related Services to You through Cozyla products. You may only use the content as permitted under specific terms, if any, and applicable intellectual property laws.

Content from third parties may be made available to You through the Software or Services ("Third-Party Content"). Because We do not control Third-Party Content, You agree that We are not responsible for any such content. We make no guarantees about the accuracy, currency, suitability or quality of the information in such Third-Party Content, and We assume no responsibility for unintended, objectionable, inaccurate, misleading or unlawful Third-Party Content made available by third-parties, or for any violation of any third-party rights related to such content. Your rights to use such Third-Party Content will be subject to the terms agreed upon between You and the third-party.

3. Privacy

At all times Your information provided to Cozyla will be treated in accordance with Cozyla's Privacy Policy, which can be viewed at: https://www.cozyla.com/pages/privacy-policy

Any information You provide to a Third-Party Service provider will be governed under such third-party privacy policies, if any. You understand and agree that Cozyla has no liability or responsibility for any data or data loss resulting from You providing data to a Third-Party Service provider.

4. Software

The Software provided by Us to You as part of the Services is subject to the following terms:

a. The Software and all intellectual property rights (including copyright) in the Software are owned by Cozyla or a Cozyla supplier or licensor, and is licensed, not sold or assigned. Cozyla grants You a nonexclusive license to use the Software when You lawfully acquire it. You may install and use a single copy of the Software on a single device.

b. You may not (1) use, copy, modify, or distribute the Software except as provided in this Agreement or in any way that violates any applicable laws including but not limited to copyright laws; (2) reverse assemble, reverse compile, or otherwise translate the Software except as specifically permitted by law without the possibility of contractual waiver; or (3) transfer, sublicense, rent, or lease the Software.

c. Cozyla uses software program to update the Software. By default, critical updates are downloaded and installed automatically. We recommend that You keep the default settings, but you can disable the automatic feature by changing the settings at any time. Updates are classified as critical when they are needed for the device to function or Services to be provided properly. Failure to install critical updates could result in hardware failure, Services disruption, data loss or other serious issues.

d. Portion(s) of the Software, updates or patches may include open-source software licensed under a particular open-source license. To the extent that these terms conflict with the terms of such open-source license, the terms of such open-source license shall control for such applicable open-source software.

e. Some Software, updates or patches may contain third party components. These third-party components are provided to You under separate terms and conditions different from these terms. The third party's license terms and use restrictions will solely govern the use of such components.

f. Considering the difference of content format, the software cannot support all file formats. Some files might not be able to play on our devices.

5. No Warranty

The Services and Software are provided to You "AS IS".

SUBJECT TO ANY STATUTORY WARRANTIES THAT CANNOT BE EXCLUDED, COZYLA MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED REPRESENTATIONS, CONDITIONS OR WARRANTIES OF MERCHANTABILITY, QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT, REGARDING THE SERVICES, IF ANY.

6. Limitation of Liability

SOME COUNTRIES AND JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CONSEQUENTIAL, DIRECT, INDIRECT, OR OTHER DAMAGES IN CONTRACTS WITH CONSUMERS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL COZYLA BE LIABLE FOR ANY DIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE OR DATA. If circumstances arise where, because of a default on Our part or other liability, You become entitled to recover damages from Us, Our total liability can be no more than the greater of the amount You paid for the Services or US$250. This limit does not apply to damages for bodily injury (including death) and/or to damage to real property, tangible personal property or other damages for which We are required by law to be liable.

This limit also applies collectively to Our suppliers and resellers. It is the maximum for which We, Our suppliers, and resellers are collectively responsible.

SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE FOLLOWING LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. UNDER NO CIRCUMSTANCES ARE WE, OUR SUPPLIERS OR RESELLERS LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY: 1) THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES; 2) LOSS OF, OR DAMAGE TO, YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, BUSINESS REVENUE, GOODWILL, OR ANTICIPATED SAVINGS.

7. General

a. In the event that any of these Terms is held to be invalid or unenforceable, the remaining Terms shall remain in full force and effect.

b. You agree to comply with all applicable export and import laws and regulations.

c. To the extent permitted by applicable law, these Terms shall be governed by the laws of the State of New York, without regard to its conflict of law principles. To the extent permitted by applicable law, neither You nor We may bring a legal action under these Terms more than two (2) years after the cause of action arose unless otherwise provided by local law without the possibility of contractual waiver or limitation. To the extent permitted by applicable law, the parties expressly waive any right to a jury trial regarding disputes related to this Agreement.

d. To the extent permitted by applicable law, You agree that We may modify any of these Terms at any time without incurring any liability to You. Such modifications may be needed, for example, to provide additional functions or services or due to legal requirements. These Terms, as amended, will become effective immediately upon acceptance by You or, short of your acceptance, will become effective fifteen (15) days after a notice is sent to You. However, modifications required by laws and regulations will become effective immediately upon release by Us. If You do not agree to the modified Terms, You should discontinue Your use of the Services.

e. These Terms may also be available in other languages. To the extent permitted by applicable law, in case of any inconsistency between the English version and a version in another language, the English version prevails.

f. This section and sections 3, 5, 6 will survive any termination or cancellation of these Terms.

Welcome to Cozyla AI. We leverage Artificial Intelligence (AI) technologies to enhance your experience and provide superior services. This document outlines the terms under which you may use our AI features, including any implications for your data and privacy.

AI Services Description

Our AI services include, but are not limited to, photo enhancement, object removal, and other image-processing functionalities. These services are designed to improve the quality and usability of your photos using advanced AI algorithms.

Third-Party AI Services

To provide exceptional enhancements, we partner with third-party AI service providers. Your photos and related data may be transmitted to these providers solely for the purpose of using the AI services. We take steps to ensure that these providers adhere to strict data protection and privacy standards.

Third-party provider services:

"Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material (“Content”). You are responsible for Content that you post on or through Service, including its legality, reliability, and appropriateness.

By posting Content on or through Service, you represent and warrant that: (i) Content is yours (you own it) and/or you have the right to use it and the right to grant us the rights and license as provided in these Terms, and (ii) that the posting of your Content on or through Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity. We reserve the right to terminate the account of anyone found to be infringing on a copyright.

You retain any and all of your rights to any Content you submit, post or display on or through Service and you are responsible for protecting those rights. We take no responsibility and assume no liability for Content you or any third party posts on or through Service. However, by posting Content using Service you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through Service. You agree that this license includes the right for us to make your Content available to other users of Service, who may also use your Content subject to these Terms.

This service has the right but not the obligation to monitor and edit all Content provided by users.

The Service may generate output based on the Content you provide to the Service (“Output”). Subject to your compliance with these Terms, we hereby assign to you all of our right, title and interest in and to Output, including use of Output for commercial purposes such as sale or publication. We may use Content or Output to provide and maintain the Service, comply with applicable law, and enforce our policies. You are responsible for both Content and Output, including for ensuring that it does not violate any applicable law or these Terms. Due to the nature of machine learning, users that provide similar Content may result in the Service generating the same or similar output for you or a third party. Even if the same, output that are requested by and generated for other users are not considered your “Output.”"

Data Handling

Transmission: Your data is sent to third-party AI servers as is needed for processing.
Storage: We do not store your photos on third-party servers longer than necessary to provide the AI enhancements.

Prohibited Uses

You may use Service only for lawful purposes and in accordance with Terms. You agree not to use Service:

a. In any way that violates any applicable national or international law or regulation.
b. For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate Content or otherwise.
c. To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter,” “spam,” or any other similar solicitation.
d. To impersonate or attempt to impersonate Company, a Company employee, another user, or any other person or entity.
e. In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
f. To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of Service, or which, as determined by us, may harm or offend Company or users of Service or expose them to liability.

Additionally, you agree not to:

g. Use Service in any manner that could disable, overburden, damage, or impair Service or interfere with any other party’s use of Service, including their ability to engage in real time activities through Service.
h. Use any robot, spider, or other automatic device, process, or means to access Service for any purpose, including monitoring or copying any of the material on Service.
i. Use any manual process to monitor or copy any of the material on Service or for any other unauthorized purpose without our prior written consent.
j. Use any device, software, or routine that interferes with the proper working of Service.
k. Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.
l. Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of Service, the server on which Service is stored, or any server, computer, or database connected to Service.
m. Attack Service via a denial-of-service attack or a distributed denial-of-service attack.
n. Take any action that may damage or falsify Company rating.
o. Otherwise attempt to interfere with the proper working of Service.

User Responsibilities

Consent: By using our AI features, you consent to the processing of your data as described in these terms.
Data Accuracy: You are responsible for ensuring that the data you provide for AI processing does not violate any laws or rights of others.

Intellectual Property

The AI technologies we use are protected by intellectual property laws. You may not reverse engineer, decompile, or disassemble the AI tools, nor may you attempt to extract the underlying code of the software.

General Terms of Service and Privacy Policy

Please refer to our general Terms of Service and Privacy Policy for more information on our terms of use and how we collect, use, and protect your data.

Changes to AI Terms

We may update these AI Terms of Service from time to time to reflect changes in technology, legal requirements, or our processing practices. We will notify you of any significant changes.

Contact Us

If you have any questions or concerns about these AI Terms of Service or our AI services, please contact us at help@Cozyla.com.

By continuing to use our AI features, you acknowledge that you have read, understood, and agreed to be bound by these AI Terms of Service.

Cozyla US Corp.