Shipping policy

Orders typically take 1-2 business days to process before shipment. However, during peak seasons or sales, processing times may be extended. (For items with a specific shipping window, please refer to the product description for processing time information.)
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using this number on our website or the carrier's website.
Please ensure that the shipping address provided is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Bulky items: You may required to keep the original packaging in order to facilitate returns . Please retain the packaging until you are completely satisfied with the product.

If you have any questions or concerns regarding shipping, please contact our customer service team at [help@cozyla.com]. We are here to assist you!